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📅 July 14, 2022

Trust But Verify – Avoid Business Assumptions

There are multiple lessons to learn from this little debacle of a story. However, trust but verify seems to be the best summation. We have to assume a lot in business. There are levels of acceptance and expectance both from…

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📅 July 12, 2022

Know Who You Work For – Lines Are Not Always Clear

Clarity and communication are common themes in our improvement episodes. Those are most important when you need to know who you work for. Which master do you serve? The mistake highlighted this time is among many in a situation gone…

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📅 July 7, 2022

Admitting Defeat – Moving Forward And Accepting The Loss

In a season about growing from errors and mistakes, it seems that an episode about admitting defeat is required. We cannot stay stationary and make progress. This concept holds for individual situations and group decisions like the one we examine.…

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📅 July 5, 2022

Clearly Defined Objectives – It Is A Mistake To Not Ask Questions

This episode of learning from mistakes focuses on clearly defined objectives. The error highlights what can go wrong when we fail to have them. We also see these same potential issues pop up when we have weakly defined requirements. Finally,…

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📅 June 30, 2022

Testing Your Backups – Disaster Recovery Requires Verification

There are a few times I have been taught the value of testing your backups. That is why even disaster recovery needs to be validated. The first story I share is probably a worst-case scenario. However, it can happen, so…

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📅 June 28, 2022

Sweeping Consequences – Avoid All In Until You Are Sure

There is an old joke about sweeping consequences in IT related to wildcard commands like “rm -rf *.” However, there are ways to avoid getting bit by them. For example, we can do test runs and subset queries before doing…

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