Posted on Tech Notes

Waterfall or Agile : Should I become PMP Certified or PMI-ACP Certified?

Are you wondering whether you should spend time studying for the PMP® Exam or concentrate on studying for the PMI-ACP® Exam? This is a question that many project managers ask themselves, especially with the increased popularity of Agile Project Management. To answer this question, you really need to look at the benefits of both.  Likewise, how these fit into your specific project management career goals. It may even come down to whether your future holds a waterfall or an agile approach. Read on for some insights to help you make an educated decision. The answer to this question cannot really come from me. It has to come from within you and depends largely on your goals, desired career path, and... Read more

develpreneur podcast
Posted on Special Topics

Maintaining Momentum And Steady Progress

Holidays and vacations provide us with many benefits.  However, maintaining momentum can be difficult during these times.  There are more than the normal level of distractions, along with a need to relax at least a little.  Fortunately, we can take small steps and keep our forward progress without taking much away from our time off. A Pause Is Ok While this episode focuses on how to maintain momentum and habits, that is not a requirement.  We can afford to put our drive for success on pause for a few weeks.  That is why we keep a focus throughout the year.  It allows us to take some time off and still see substantial progress each year.  However, it is worth looking... Read more

Posted on Tech Notes

How can you make your agile cloud migration strategy successful?

The CX industry is changing, and contact centers need to be ready. Once, it was not uncommon for a contact center to stick with a single CX platform for at least 7 to 9 years. However, that time has changed, and now, we see contact centers switching platforms well within that period. There are several business reasons for the accelerated rate of migration. For example, one of them is that contact centers’ needs constantly evolve.  Therefore, it is helpful to migrate to a different platform to meet these needs. Given this shift, it is more important than ever to have an agile cloud migration strategy. Developing a successful migration strategy will reap long-term benefits for contact centers. A feasible strategy... Read more

develpreneur podcast
Posted on Special Topics

Holiday Sales, Budgets, and Side Hustles

Holiday sales start to show up earlier and earlier every year.  Black Friday has become well known and is not just for your personal purchases.  There are a lot of business-related purchases that can be impacted by these seasonal sales.  That is worth looking into whether you are using up an annual budget or trying to add tools for your side hustle. Holiday Sales and Discounts Most sales are driven by timing.  There are commissions that salespeople want to earn or sales numbers an organization wants to hit.  These are motivations to move a product or service and the buyer can take advantage of it.  However, this goes above and beyond the advertised sales and discounts that appear across all... Read more

develpreneur podcast
Posted on Special Topics

Quiet Periods and Blackouts Over The Holidays

There are two sides to quiet periods or closing business over holidays.  We might do this to ease our schedules, or vendors may do so.  In either case, there is a need to plan and properly communicate with those impacted.  Lack of planning can cause all manner of headaches that have no useful solution. Launching a Product or Service The most common of these challenges in my recent experiences is dealing with a flood of year-end deployments.  Sites like the Apple Store, Google Play, and Amazon are sent a larger-than-normal number of applications.  Thus, typical response times suffer.  This response may be expected, or it can derail your launch plans. Podcasts and books are just some examples.  All of your... Read more

develpreneur podcast
Posted on Special Topics

Implementing An Incremental Approach – Small Progress is Still Progress

We have often touched on the idea of an incremental approach as one that builds to great achievements.  Let’s look closer at how that works.  There are many arguments against these concepts as “not enough.”  However, it is inarguable that small steps are forward progress, and they can build up habits.  Those habits can build great achievements and even become lifetime habits that never fade. A Few Minutes A Day There are many skills that we can build in minutes a day.  Vocabulary is an example we see in daily calendars.  There is a flurry of something-a-day calendars that show up at the end of each year.  Try one of them out, and you will see it does work.  You... Read more