PTO Taking Breaks: Why You Need More Than a Long Weekend
Posted on Building Better Businesses

PTO Taking Breaks: Why You Need More Than a Long Weekend

In the latest episode of the Building Better Developers podcast, Rob Broadhead and Michael Meloche explore the real impact of not taking time off. Titled “PTO: Taking Breaks,” the episode is a candid, at times humorous, look at why stepping away from work is crucial, not just for employees, but for entrepreneurs, managers, and developers alike. 🛑 PTO Taking Breaks Is Not a Luxury—It’s a Necessity Rob admits he preaches taking time off but struggles to follow his own advice. Michael shares a cautionary tale about being the only person at his company who could handle a crisis, getting called during a literal mountain climb. The problem? No PTO plan. No backup. That kind of burnout is all too common.... Read more

Why Setting Deadlines Is the Key to Successful Projects
Posted on Building Better Businesses

Why Setting Deadlines Is the Key to Successful Projects

In this episode of the Building Better Developers podcast, Rob Broadhead and Michael Meloche dive deep into a critical—but often misunderstood—element of project management: setting deadlines. This episode goes beyond the basics of timelines and introduces the psychology, strategy, and communication needed to make deadlines effective, not stressful. Why Setting Deadlines Matters for Business Projects Deadlines define a project’s rhythm. As Rob puts it, “the deadline is the finish line.” It’s not just about when code is complete—it’s about when the product is ready for delivery, after testing, packaging, training, and documentation. Deadlines force prioritization. Without them, projects risk becoming endless cycles of scope creep and perfectionism. But setting arbitrary or unrealistic deadlines can just as easily derail progress. 🛠️... Read more

Building Customer Trust in Business: Turning Mistakes into Opportunities
Posted on Building Better Businesses

Building Customer Trust in Business: Turning Mistakes into Opportunities

In the latest Building Better Developers podcast episode, co-hosts Rob Broadhead and Michael Meloche discuss an uncomfortable but essential part of doing business: what to do when you make a mistake. More specifically, they explore how turning errors into opportunities can be a powerful tool for building customer trust in business, strengthening relationships, and creating long-term success. 🎧 Listen Now: Why Building Trust Matters More Than Being Flawless No business is perfect. Mistakes are part of growth. What truly separates successful companies is how they respond when things go wrong. Do they go silent—or step up? “If you made the mistake, take ownership—and do what’s right for the customer.” – Michael Meloche This episode focuses on real-world scenarios where transparency, integrity,... Read more

Customer Communication Strategies: How To Improve Client Interactions
Posted on Building Better Businesses

Customer Communication Strategies: How To Improve Client Interactions

“The more you can adjust your communication to fit your customer, the more effective you’ll be.” – Rob Broadhead In this episode of Building Better Developers, part of the Building Better Businesses season, hosts Rob Broadhead and Michael Meloche explore customer communication strategies. From tone and timing to tools and follow-up processes, they share real stories and practical tips that every developer and entrepreneur should know. Tone and Timing: Keys to Effective Customer Communication Strategies One of the top takeaways? Tone matters. Even when following up on an unanswered email, how you phrase things can shape how your customer perceives you. Rob cautions against saying things like, “As I said in my last email…”, which can feel accusatory. Instead, assume... Read more

Pitching Your Business: Start Conversations That Drive Growth
Posted on Building Better Businesses

Pitching Your Business: Start Conversations That Drive Growth

Welcome back to the Building Better Developers podcast recap! This season, Building Better Businesses is all about practical ways to improve your entrepreneurial journey. In this episode, “Pitch Party: Pitching Your Business,” hosts Rob Broadhead and Michael Meloche unpack what it means to pitch your business — and how to do it effectively. Whether you’re refining your elevator pitch or creating a full pitch event, this episode explains why authentic conversations are the heart of successful business growth. Why Pitching Your Business Is About Connection, Not Just Sales “It’s not about what you do. It’s about who you help.” — Rob Broadhead Rob starts by challenging the traditional idea of pitching your business as a sales tactic. Instead, consider it... Read more

How to Build a Sustainable Business: From Idea to Execution
Posted on Building Better Businesses

How to Build a Sustainable Business: From Idea to Execution

In this insightful episode of Building Better Developers, hosts Rob Broadhead and Michael Meloche tackle a key theme for entrepreneurs: transitioning from a flexible side hustle to building a sustainable business. The conversation is rooted in experience, realism, and the kind of long-term thinking that separates temporary income from lasting impact. The Mindset Shift: From Side Hustle to Building a Sustainable Business Many great businesses begin as side projects, but success requires more than passion. Rob and Michael clarify that building a sustainable business means thinking strategically about growth, team structure, and value delivery. 🎯 Key Insight:“Treating your idea like a real business changes how you invest your time, energy, and resources.” Whether you’re solo or already hiring help, the... Read more